The most common conditions that can cause heel pain are plantar fasciitis and heel spurs.

The causes that usually cause these two conditions are
Obesity
Inappropriate footwear
Very high or low arch (flat feet, flat feet, belly feet) or other anatomical abnormalities
Repetitive loading of the feet (e.g. long-distance running, dancing or jumping
Injury

It is a painful condition that usually bothers more in the morning hours in the first steps of the day.
The solution for immediate relief and unloading the point where it hurts, is the pedogram to understand accurately where the problem is and then unloading with special orthotic insoles (insoles).
Consult a qualified podiatrist who will be able to guide you with the right advice and solutions to solve the problem.